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Purchased A/C and heating unit. Installed quickly and well done. An issue came up, they resolved it quickly and with class. Highly recommend, and would use them again.

- J CR

James helped us plan the purchase of our new Air Conditioner which replaced a 12 year old unit. As promised, Cooper called the day before to confirm a morning installation, and Dylan and David called the morning of the installation, promptly at 8:00 to let us know they were on their way.

Dylan and David were very professional and efficient in their installation. They took extra care to protect our floors, walls and other property from any possible damage. They were courteous throughout the process and kept us informed of the process. I could not be more pleased with the way they handled the work.

- Marty S.

Let me just start by saying that I have always HATED having to contend with who to trust to service/fix our furnace and AC. The thought of wading through the hundreds of companies and randomly picking one just makes me cringe as it seems that everyone we've had out previously has some differing opinion of what's wrong, which manufacturer is better than another, etc. I have always hated the whole process in its entirety!

That is until I engaged with Cooper Heating and Cooling...

A few months ago we had our 14 year old air conditioner go out and I looked to neighbor recommendations for repair. After receiving an estimate from a third party company of $1,000 to repair our existing unit which has had other issues over the years due to what I believe to be improper installation, I decided to start getting estimates for replacement instead. And again who do you trust to install it properly with so many to choose from?? After a few different estimates for system replacement from a couple of other companies as well as a friend of a neighbor, we decided to go with Cooper Heating and Cooling...

Jim Reynolds was our advisor, and we liked him enough to decide to replace our furnace at the same time - which I wasn't really considering to have done. But felt it best to do based upon our furnace being 15 years old, the information that Jim provided us and more importantly the peace of mind knowing that our entire HVAC system would be properly installed and sized accordingly based upon our model of house.

Cooper was the ONLY company out of those that I entertained receiving replacement estimates from, that did a heating & cooling home analysis of our house and measured our existing cold air return system and main trunk line. Come to find out that our home builder actually didn't have a large enough cold air return drop installed in our house. Cooper fixed that for us - and all at no additional cost. Dan and Manny were the installers on our job and I couldn't be more impressed with their thoroughness, willing to answer all questions that I had during the install process and even taking the time to walk us through the operation of our new Lennox thermostat.

The other companies/individual that were out to provide replacement estimates just looked at our cold air return grills on our main living level and said that we had enough. (Again, who do you trust?)

I have now learned throughout this experience that Cooper is the one to trust. I have and will continue to recommended them whenever the opportunity presents itself.

- Chris S.

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