Have a broken heat pump?
If so, the first question on your mind is probably, “How much is a repair going to cost me?”
Most heat pump repairs cost anywhere from $129 to $1,793, with most homeowners paying around $378 on average.
We know — that’s a big price range. The reason the price can vary within that range is because of the following factors:
- Cost Factor #1: What Needs to Be Repaired
- Cost Factor #2: Whether Your Heat Pump Is Still Under Warranty
- Cost Factor #3: The Quality of the HVAC Contractor You Hire
Let’s look at each of these factors in more detail to give you a better idea of what you could pay for a repair.
Cost Factor #1: What Needs to Be Repaired
Heat pumps have complex electrical and mechanical components that can break down at any time. Some of these components are very costly to repair or replace, while others are relatively inexpensive to fix.
Some common heat pump repairs include:
- Fixing a malfunctioning thermostat, which starts at around $129
- Diagnosing and repairing a refrigerant leak, which can cost anywhere from $200 to $1,000 to fix
- Fixing a busted reversing valve, which costs $800+ to repair
- Replacing a broken compressor, which can cost anywhere from $1,000 to $2,500 to replace
Note: Those are just general price ranges. Without a technician visiting your home to diagnose the problem, it’s impossible for us to tell you exactly how much your repair will cost.
As you can see, some of the repairs can be pretty expensive. For example, replacing a broken compressor is close to the cost of installing a brand new heat pump. The HVAC contractor you hire will help you determine if it is more cost effective in the long run to repair your heat pump or replace your system altogether.
Cost Factor #2: Whether Your Heat Pump Is Still Under Warranty
After seeing those prices, you might be a little worried.
The good news?
If your heat pump is still under warranty, you probably won’t have to pay as much for your repair.
When you (or the previous homeowner) purchased your heat pump, it came with a warranty from the manufacturer. This warranty is sometimes called a parts warranty. A parts warranty covers important parts (like the compressor) if they fail within a certain timeframe, usually 10 to 12 years from the date your heat pump was installed.
Additionally, the HVAC contractor who installed your heat pump system may have offered a labor warranty. A labor warranty typically covers the cost of labor for any needed repairs within 1 or 2 years after it was installed.
Your next question is probably, “How do I know what warranties I have and what repairs are covered?”
- For information about your parts warranty, look for your heat pump model number (usually located on a label on the back of the outdoor unit). Then, contact the heat pump manufacturer directly or visit their website and search your model number. If you have trouble finding the warranty info for your heat pump, the contractor you hire for the repair can look up the warranty for you.
- To find out if you have a labor warranty, contact the company who installed your heat pump. If they recently installed your system (within the last year or two), your repair may be covered by the company’s labor warranty.
Cost Factor #3: The Quality of the HVAC Contractor You Hire
Here’s the bottom line: Higher quality contractors with more experience generally charge more for their repair services.
That said, they will also do high-quality repair work, which saves you time and money in the long run. For that reason, we recommend hiring a high-quality contractor, even if they cost a little more upfront.
To find a high-quality contractor, follow the checklist below:
- Make sure the HVAC company you hire is licensed and insured. This will save you a lot of hassle and expense should something go wrong on the job.
- Verify the company has good customer reviews. You can see what other people are saying about the company by visiting review sites such as Google and the Better Business Bureau.
- Ask if the company offers upfront pricing — in writing. High-quality contractors will give written estimates to show customers that they’ll stick to their word.
- Check what guarantees or warranties the company offers on its repair work. Guarantees and labor warranties are a sign that the company will stand behind its work.
Want Your Heat Pump Repaired by a Colorado Pro?
The Cooper Green Team can help. We offer same-day service, upfront pricing (in writing) and a 1‑year labor warranty on all repairs. When you hire us, we guarantee we’ll get the job done right — the first time!
To learn more about what to expect when you hire us for your heat pump repair, visit our heating repair page.